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How b041 Handles Your Personal Data

At b041, we take the privacy of your account information seriously — this page explains exactly what data we collect, why we collect it, and how you can…

Data You ControlClear Retention RulesSecure Account StorageContact Us AnytimeIndia-Applicable Policy

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What This Privacy Policy Covers

b041 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data b041 processes when you create an account, make a deposit via UPI, Paytm or PhonePe, or contact our support team. We collect only what we need to operate your account: name, contact details, payment reference identifiers and device data

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used for account security. We do not sell your personal data to third parties. Data shared with payment processors such as UPI, Paytm and PhonePe is limited to the transaction details those processors require to complete a transfer. Where local law in India requires us to
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hold certain data for a specified period, we follow those requirements. Access to your data and the rights available to you depend on applicable local law and are available where local law permits.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR TEAM

Contact b041 About Your Privacy

If you have a question about how we use your data, want to request a copy of what we hold, or need to ask us to correct or delete something, our support team is here to help. Reach us through the channel that suits you best and we will respond within the timeframe required under applicable Indian data protection rules.

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Email Privacy Request

Send a written data request to our privacy team at the address listed in your account portal. We aim to acknowledge your request within two business days and resolve it within 30 days.

Live Chat Support

Open the live chat window inside your b041 account dashboard any time for immediate help on data queries, correction requests or account-linked privacy questions from our support staff.

Help Centre Ticket

Submit a formal privacy ticket through the Help Centre in your account settings. Tickets are logged, tracked and assigned a reference number so you can follow progress through to resolution.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply layered security practices across every part of your account — from the moment you enter your UPI or Paytm details through to how long we keep…

Data We Collect

We collect name, email, phone number, payment reference data from UPI or Paytm transactions, and device identifiers used to verify…

Cookie Usage

Our site uses session cookies to keep you logged in and analytics cookies to understand how pages are used.

Account Security

Passwords are stored using one-way hashing. Two-factor authentication is available and recommended.

Data Retention

We keep active account data for as long as your account remains open.

Requesting Changes

You have the right to access, correct or request deletion of your personal data, subject to any legal retention obligations.

Third-Party Sharing

We share data only with payment processors — UPI, Paytm, PhonePe — and identity verification providers where required by law.

Frequently Asked Questions About Our Privacy Policy

These are the questions our account holders in India ask most often about how b041 collects, stores and handles personal data. If you have a question that is not covered here, contact us via live chat or the Help Centre ticket system.

We collect your name, email address, phone number and the payment reference identifiers generated when you transact via UPI, Paytm or PhonePe. Device data such as IP address and browser type is also logged for account security purposes.

We share data only with the payment processors you use — UPI, Paytm, PhonePe — and with identity verification services where required. We do not sell, rent or trade your personal information to any marketing company or data broker.

After you close your account, we retain transaction and identity records for the period mandated under applicable Indian financial regulations. Once that period has passed, we permanently delete the data from our systems.

Yes. Submit a data access request through the Help Centre ticket system or email our privacy team. We will provide a summary of the data we hold within the timeframe required under applicable Indian data protection rules.

Open a correction or deletion request via the Help Centre in your account settings. Our team will process your request and confirm the outcome in writing. Deletion may be partial where legal retention obligations apply.

We use session cookies to keep you signed in and analytics cookies to measure page usage. You can disable analytics cookies through your browser settings at any time. Disabling session cookies may prevent some account features from working.

Payment transactions via UPI or Paytm are handled by those processors directly. We store only the reference identifiers those transactions generate — not full card or bank account numbers. All data in transit is encrypted.

How b041 Handles Your Personal Data

Contact b041 About Your Privacy

Email Privacy Request

Live Chat Support

Help Centre Ticket

Data Handling, Cookies and Account Security

Data We Collect

Cookie Usage

Account Security

Data Retention

Requesting Changes

Third-Party Sharing

Frequently Asked Questions About Our Privacy Policy

01 What personal data does b041 collect when I open an account?

02 Does b041 share my data with third parties?

03 How long does b041 keep my personal data after I close my account?

04 Can I request a copy of the data b041 holds about me?

05 How do I ask b041 to correct or delete my personal data?

06 What cookies does b041 use and can I turn them off?

07 How does b041 protect my payment data when I use UPI or Paytm?

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